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Terms of Service/ Refund Policy


Refund Policy

If you receive a damaged product, we will evaluate your case and take appropriate action. Depending on the product and the damage present, we will provide a partial refund, complete refund, or send a replacement (when available). If the damage is insignificant, we reserve the right to deny compensation. 

In the event that a product is lost in transit, we will send a replacement (when available). The customer is required to pay shipping for a replacement in this situation. 

Website Terms and Conditions of Use

1. Terms

By accessing this Website, accessible from, you are agreeing to be bound by these Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this Website are protected by copyright and trade mark law. 

2. Use License

Permission is granted to temporarily download one copy of the materials on Doug TenNapel LLC's Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose or for any public display;
  • attempt to reverse engineer any software contained on Doug TenNapel LLC's Website;
  • remove any copyright or other proprietary notations from the materials; or
  • transferring the materials to another person or "mirror" the materials on any other server.

This will let Doug TenNapel LLC to terminate upon violations of any of these restrictions. Upon termination, your viewing right will also be terminated and you should destroy any downloaded materials in your possession whether it is printed or electronic format.

3. Disclaimer

All the materials on Doug TenNapel LLC’s Website are provided "as is". Doug TenNapel LLC makes no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, Doug TenNapel LLC does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.

4. Limitations

Doug TenNapel LLC or its suppliers will not be hold accountable for any damages that will arise with the use or inability to use the materials on Doug TenNapel LLC’s Website, even if Doug TenNapel LLC or an authorize representative of this Website has been notified, orally or written, of the possibility of such damage. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Doug TenNapel LLC’s Website may include technical, typographical, or photographic errors. Doug TenNapel LLC will not promise that any of the materials in this Website are accurate, complete, or current. Doug TenNapel LLC may change the materials contained on its Website at any time without notice. Doug TenNapel LLC does not make any commitment to update the materials.

6. Links

Doug TenNapel LLC has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by Doug TenNapel LLC of the site. The use of any linked website is at the user’s own risk.

7. Site Terms of Use Modifications

Doug TenNapel LLC may revise these Terms of Use for its Website at any time without prior notice. By using this Website, you are agreeing to be bound by the current version of these Terms and Conditions of Use.

8. Governing Law

Any claim related to Doug TenNapel LLC's Website shall be governed by the laws of af without regards to its conflict of law provisions.